What is Change Step?
Delivered by veterans for veterans, Change Step offers peer mentoring and help to access relevant services — including support with mental health, substance misuse, criminal justice and housing issues.
Our peer mentors deliver support at drop-in locations throughout Wales, plus activities and one-on-one support, while dedicated staff work with veterans’ families.
Who is Change Step for?
We help anyone who has been a member of the UK Armed Forces.
We can also provide practical and confidential support for family members or carers — either alongside or independently of the veteran.
What can Change Step offer?
- a contact point for veterans, their families and carers, with help to access other services
- community-based peer mentoring delivered by veterans for veterans
- training and volunteering opportunities
Our community-based activities and volunteering opportunities provide a therapeutic and social outlet, allowing participants to develop new skills and pick up formal qualifications.
Help us help veterans
Since we launched in 2014, we’ve helped more than 1,000 veterans and their families.
Find out more at our website: www.changestepwales.co.uk
You can contact the Change Step team by calling 0300 777 2259 or emailing ask@change-step.co.uk.
The Change Step team can be contacted
Monday – Friday from 9.00am – 5.00pm.
Crisis Intervention
If you need to speak to someone outside of our opening hours other services are available
Samaritans
08457 90 90 90
Dan 24/7
Freephone: 0808 808 2234 or text DAN to: 81066