Jaime sought support from Cyfle Cymru because of difficulties attached to her severe depression and anxiety. She found it hard to engage in any activity outside her home, and out of her normal surroundings. Her confidence was very low, and she had increasing debt worries as she was not receiving the correct benefits.
Since joining Cyfle Cymru, Jaime has completed two non-accredited courses, including self-esteem and confidence building, which helped her to identify ways to manage her low self-image and to see her potential.
One of Jaime’s main targets was to be in work, but she was worried about the impact this may have on her benefits if she was to become unwell again and the difficulty she experienced in finding appropriate childcare for her son.
After long discussions, Jaime decided she would ask for permitted work. This request was granted, giving her the security of not losing her benefits – and the work experience she desperately wanted.
She now works in a local bar two evenings a week, which has also helped to increase her confidence levels.
“Without the Cyfle Cymru service and working with my mentor, I would still be in the awful rut I had been in for many years,” Jaime said.
“Being part of the service has helped me to gain much needed confidence and to find work, and remain stable.
“Knowing that my mentor was available for continued support after finding work was a huge comfort. I am so grateful for the support and remain in a happier and healthier place.”
Cyfle Cymru is delivered by members of the DACW Consortium.
Cyfle Cymru is part of the Welsh Government’s Out of Work Service, supported by the European Social Fund.